Privacy Policy

Last updated: 6 June 2026

At RodentKill, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what information we collect, how we use it, and your rights regarding your personal data. The structure follows common UK service-business privacy practices.

Who We Are

Business Name: RodentKill
Website: www.rodentkill.co.uk
Telephone: 07908 954865

For any questions regarding this Privacy Policy or your personal data, please contact us using the details on our website.

Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Telephone number
  • Email address
  • Property address
  • Details relating to pest control enquiries
  • Information provided through contact forms, emails, telephone calls, or messages

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring website information

This information helps us improve our website and services.

How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Provide quotations
  • Schedule and carry out pest control services
  • Issue invoices and process payments
  • Maintain treatment records and reports
  • Communicate regarding appointments
  • Improve our services and website
  • Meet legal and regulatory obligations

We do not sell your personal information to third parties.

Lawful Basis for Processing

Under UK GDPR, we process your information using one or more of the following lawful bases:

  • Contract – to provide requested services
  • Legitimate Interests – to operate and improve our business
  • Legal Obligation – where required by law
  • Consent – where you have specifically agreed

Data Sharing

We may share information only where necessary with:

  • Website hosting providers
  • Email and communication service providers
  • Accountants and professional advisers
  • Government authorities where legally required

Any third parties processing information on our behalf are required to keep your information secure and comply with applicable data protection laws.

Data Security

We take appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary:

  • To provide services
  • To maintain treatment and service records
  • To meet accounting, tax, and legal obligations
  • To resolve disputes or enforce agreements

When information is no longer required, it is securely deleted.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic
  • Enhance user experience

You can manage or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise any of these rights, please contact us.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with:

Information Commissioner's Office (ICO)

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated revision date.